By submitting any ideas, comments, suggestions or other information: to a Chat Room; or to Heaven Crest related to improvements to the Site(s) or services related to the Site(s); (collectively, the "Feedback"), You agree that such Feedback shall be deemed, and shall remain, Heaven Crest's property. None of the Feedback shall be subject to any obligation of confidentiality on Heaven Crest's part and Heaven Crest shall not be liable for any use or disclosure of any Feedback. Heaven Crest shall own all rights related to the Feedback (including without limitation intellectual property rights and moral rights) and shall be entitled to use of the Feedback without restriction for any purpose whatsoever, commercial or otherwise, without compensation to you.

Our Site(s) may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of Heaven Crest and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Heaven Crest and/or other parties is granted to or conferred upon you.

You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our Site(s), and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor, scrape, or copy our Site(s) or the Heaven Crest Information contained therein, or any aspect of the Site(s) or the Heaven Crest Information, without the prior express consent from an authorized Heaven Crest representative (such consent is deemed given for standard search engine technology employed by Internet search webSite(s) to direct Internet users to our Site(s)). Furthermore, you agree that you will not use our Site(s) for any purpose that is illegal, unlawful, or prohibited by these Terms and Conditions.

You agree that you will not interrupt, disrupt, alter, destroy, impair, restrict tamper, or otherwise affect the proper operation of our Site(s) in any way, including, without limitation, through the use of any malicious or unauthorized code, virus, worm, Trojan horse, malware, or program. You agree that Heaven Crest has no obligation to but may monitor and review information you transmit over the Site(s). You agree that Heaven Crest may censor, edit, remove or prohibit the transmission or receipt of any information that Heaven Crest deems inappropriate or in violation of these Terms and Conditions, and use any such information as necessary to provide the Site(s) or to protect the rights or properties of Heaven Crest. You agree that Heaven Crest may also monitor and review stored information without restriction. You hereby acknowledge and consent to such monitoring and reviewing. You may not use our Site(s) in any threatening, libelous, slanderous, defamatory, obscene, inflammatory, pornographic, discriminatory, or otherwise offensive manner. We reserve the right in our sole discretion to revoke or deny your access to our Site(s), including, without limitation, if you violate any of the provisions of these Terms and Conditions. You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party webSite(s), or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

Our Site(s) may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to certain portions of our Site(s) (“access codes”). You are entirely responsible for maintaining the confidentiality of your access codes and for all activities that occur under your account. We reserve the right to immediately terminate your account in our sole discretion and without prior notice to you wherever there is a reason including, for example, if you violate any part of these Terms and Conditions.

Travel to certain destinations may involve greater risk than others. heaven crest urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the their government prior to booking travel to international destinations. information on conditions in various countries and territories and the level of risk associated with travel to particular international destinations may be advised by the government of travel source country and/or travel destination country. heaven crest does not represent or warrant that travel to, or accommodations in, destinations where services are offered via this site is advisable or without risk and is not liable for damages or losses that may result from travel to, or staying in, such destinations to the fullest extent permitted by law.

Hotel/resort (“property” or “properties”) reservations general terms in addition to the other terms and conditions specified on the site(s) regarding our properties, the following general terms and conditions apply to reservations booked on the site(s):

Cancellation policies and other information about specific room reservations and properties may vary by property and by the type of reservation. individual rate rules, tax information, applicable charges and cancellation policies are displayed in the “review reservation details,” “summary of charges” and “hotel cancellation policy” sections on the room reservation page of the site.

If you plan to travel with your pet, we recommend that you confirm directly with the property that they do, indeed, accept pets. heaven crest accepts no responsibility for an individual property's pet policy.

For non-uae properties, rates confirmed in aed may be converted to local currency by the property at your time of stay, based on the exchange rate used by the property and are subject to exchange rate fluctuations. credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the property’s control and may impact the amount charged to your credit card.

Some areas of our Site(s) are restricted to travel agents or other authorized representatives. The Heaven Crest Information contained in such restricted areas is confidential to Heaven Crest, and is provided for business use only, which includes reviewing commission status and statements, and enrolling in our Electronic Funds Transfer program as described below. We reserve the right to prohibit access to, or use of, these restricted areas where we determine that such use or access interferes with our Site(s)’ operations or that such use or access results in commercial benefits or other entities to our detriment. If you are a travel agent or authorized representative of a travel agent using our Site(s), the following apply:

Passwords: We have provided you with a unique password so that access to information related to your agency and transactions can be restricted to only those individuals to whom you provided the password. It is your responsibility to protect the confidentiality of the password. Heaven Crest does not assume any liability for any access to information or transactions that are executed with the password provided to you. We strongly recommend that you change the password on a periodic basis and whenever a travel agent leaves your travel agency or you suspect that knowledge of the password is no longer limited to those whom you have authorized.

Electronic Funds Transfer (EFT): Heaven Crest may be able to make commission payments by electronic funds transfer (EFT) through the Automated Clearing House (ACH) System. If you complete the EFT registration process provided on our Site(s), completion of the process signifies that you: (1) authorize Heaven Crestto make payments by EFT; (2) certify that you have selected the designated depository institution and provided the correct account information; and (3) accept that all such EFTs will occur in accordance with the following: (i) you will give thirty (30) days’ advance notice to Heaven Crestof any changes regarding your depository institution or other payment instructions; and (ii) you accept that all U.S. direct deposits are made with a payment type of “CTX”.

No Arrangements for Prohibited Persons: Heaven Crest International Inc. is a United States company and is prohibited from providing services to certain “prohibited persons” who are government officials or residents of certain embargoed countries or territories, or terrorists or drug traffickers whose names are published on lists maintained by the United States Department of Treasury. You agree to use all reasonable efforts not to arrange for any of these prohibited persons to stay at, use or tour any Heaven Crest facilities. Availability of Products and Services Our Site(s) contain information on Heaven Crest products and services, not all of which are available in every location. A reference to a Heaven Crest product or service on one of our Site(s) does not imply that such product or service is or will be available in your location.

Third-Party Site(s) Any use of the maps functionality on this site shall be governed by the End User Terms of Use for the applicable maps application. Heaven Crest shall have no liability for your use of such third-party maps application for any results, including driving directions, generated by such third-party maps application.

If you choose to leave our Site(s) via links to other third-party webSite(s), including those of advertisers, our Terms and Conditions and our Privacy Statement will no longer apply. We are not responsible for the terms and conditions or terms of use or privacy policies of those third-party webSite(s), cookies, pixel tags and other similar technologies that they use. In addition, because we have no control over such third-party Site(s) and resources, you acknowledge and agree that Heaven Crest is not responsible for the availability of such third-party Site(s) or resources, and that Heaven Crest does not endorse or is responsible or liable for any content, advertising, products, or other materials on or available from such third-party Site(s) or resources.

Governing Law These Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of the UAE, without regard to its conflicts of law rules. The exclusive jurisdiction for any dispute not covered by the terms of the Arbitration provision set forth in these Terms and Conditions may be filed only in the courts located in the Dubai, UAE. YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER POSSESS TO A TRIAL BY JURY. The foregoing shall not apply to the extent that applicable law in your country of residence requires application of another law and/or jurisdiction and this cannot be excluded by contract.